Reporting an issue
When reporting a problem, include:
- Build: online or offline, and the app version shown in the app.
- Mode: CALL, subtitles, Bluetooth intercom, LAN intercom, or standalone translation.
- Language pair used.
- Device model and Android version.
- Whether a network connection was available.
- Whether the local models had finished loading.
- Steps to reproduce, expected result, and actual result.
Do not include private conversation content unless it is necessary to explain the issue.
This site does not provide an in-site support form yet. A contact channel will be published on the contact page when available.